Contact Us
This page explains how to contact the editorial team at Top Crypto Casinos, what we can realistically help with, and — just as important — which questions need to go to the casino itself or to a licensed professional. We are an independent comparison site covering crypto casinos for US players. We do not hold player funds, run games, process withdrawals or manage anyone's account.
Written and maintained by Bradley Sutton. Information on this page was reviewed on Sep 26, 2026.
Reach the editorial team
The fastest route is the contact form on this page. Email reaches the same inbox. We read everything, but we prioritise messages that help us correct or improve what's published, so the more specific you are, the faster you'll get a useful reply.
When you write in, please include:
- The page or casino you're referring to, by name
- What you believe is wrong, outdated or missing
- Any evidence you can point to — a terms page, a support transcript, a dated screenshot
- Your state, if the issue relates to access or restrictions (we won't publish it)
We aim to respond to editorial and correction enquiries within a few business days. Volume varies, so treat that as an intention rather than a commitment. We don't operate a phone line, and we have no live chat.
What we can help with — and what we can't
| We can help | We can't help |
|---|---|
| Corrections to bonus terms, coin support or licensing details on our pages | Unlocking, reopening or closing your casino account |
| Questions about how we rank and compare crypto casino sites | Releasing a pending withdrawal or reversing a confiscated balance |
| Explaining how a listed offer's wagering requirement generally works | Granting a bonus, extending a time limit or waiving playthrough |
| Flagging a site that appears to have changed its terms or restricted states | Recovering crypto sent to a wrong address — on-chain transfers are irreversible |
| Partnership, media and advertising enquiries | Legal advice on your state's gambling laws, or tax advice on winnings or crypto gains |
If your issue is with an operator — a stuck payout, an identity verification request, a closed account — the casino's own support team is the only party that can resolve it. Tell us anyway if the pattern looks systemic; it feeds into our reviews.
How money works on this site, and why that matters when you write to us
Top Crypto Casinos is free to read. We earn revenue through affiliate partnerships: if you follow a link to a crypto casino and open an account, we may receive a commission. That relationship does not buy a position, a rating or a favourable write-up, and we publish limitations on every site we rank, including the top one.
What we never touch is your money. You fund a casino account directly, on-chain, from a self-custody or exchange wallet — BTC, ETH, LTC, USDT, USDC, DOGE and other altcoins depending on the operator. Deposits and withdrawals pass between your wallet and the casino; we are never in the middle. So:
- We cannot refund a deposit. No comparison site can.
- We cannot speed up a payout. Withdrawal speed depends on the operator's internal review, any withdrawal limits it applies, and then network confirmation times and gas or network fees on the chain you chose.
- We will never ask for your seed phrase, private keys, 2FA codes or wallet password. Anyone who does is not us. Nobody legitimate needs them.
- We don't handle KYC. Identity verification, where a site requires it, is between you and that operator.
Costs to you of taking part sit entirely at the casino end: whatever you deposit, plus network fees on each transfer. Bonus offers carry wagering requirements, time limits and eligibility rules that vary by operator — always read them before you claim, because a deposit match you can't clear is worth less than it looks.
Three of the sites readers ask about most
These write-ups exist because the same names dominate our inbox. Offers below are as advertised by the operators and were checked on Sep 26, 2026; terms change without notice, so verify on the site before depositing.
BetPanda — 10% weekly cashback
Our top-rated pick at 10.0, and the one readers most often query about payout timing. The appeal is structural rather than promotional: instead of a front-loaded deposit match with a heavy playthrough, the headline is a recurring 10% weekly cashback, which suits players who deposit steadily rather than once. Cashback percentages, qualifying losses and any wagering attached are set by the operator and should be read in full before you rely on them — "cashback" at one site is withdrawable cash, at another it's a bonus balance with conditions.
Limitation: a cashback-led structure gives a new player far less upfront value than a large first-deposit package elsewhere, and cashback only pays out when you've lost. Like every site on this list, it is licensed offshore, not by a US regulator.
CoinPoker Casino — 150% welcome bonus up to $2,000
Rated 9.9. It comes up constantly from readers who want poker and casino play in one bankroll, which is a genuinely narrow niche among crypto gambling sites. The welcome offer is a 150% match to a $2,000 maximum — meaning you'd need to deposit around $1,333 in crypto to reach the cap, which most players will not do. Match bonuses carry playthrough requirements and an expiry window; check both, plus which game categories contribute, since table games and live dealer titles usually contribute less than slots.
Limitation: a poker-first platform tends to have a shallower slot and live-dealer catalogue than a casino-first competitor, and the headline number is only reachable with a large deposit.
Cryptorino — 100% match up to 1 BTC plus 10% weekly cashback
Also 9.9, and the one that generates the most questions about what "up to 1 BTC" actually means. It means the cap is denominated in Bitcoin, so its dollar value moves with the BTC price — that is a real consideration, not a technicality. Pairing a first-deposit match with ongoing weekly cashback covers both the new arrival and the returning player, which is why it ranks where it does. Wagering requirements, maximum bet while a bonus is active and time limits all apply; read them before claiming.
Limitation: BTC-denominated caps expose you to price volatility during play. If you want to hold value in dollar terms, depositing in a stablecoin like USDT or USDC avoids that swing — though it may change what bonus you qualify for.
Comparing what's on offer before you write in
A lot of the mail we get is answered by the table below. All figures are the operators' advertised headline offers, not tested outcomes, and all carry wagering and eligibility conditions set by the site.
| Casino | Editorial rating | Headline offer (terms apply) |
|---|---|---|
| BetPanda | 10.0 | 10% weekly cashback |
| CoinPoker Casino | 9.9 | 150% welcome bonus up to $2,000 |
| Cryptorino | 9.9 | 100% match up to 1 BTC + 10% weekly cashback |
| Punkz | 9.8 | 20,000 USDT welcome bonus + 15% cashback |
| Hyperlucky | 9.8 | 20% daily cashback up to $10,000 + 100 free spins |
| Winna | 9.6 | Up to 60% rakeback & 25% instant cashback |
| Thrill | 9.6 | Up to 70% rakeback + 10% cashback |
| BC Game | 9.6 | Four match bonuses up to $4,000 + 400 free spins |
| Wild.io | 9.6 | Up to 350% welcome package over first 3 deposits + 200 free spins |
| Vave | 9.5 | Up to 550 USDT bonus + up to €75 free bet + 5% cashback |
Ratings are our editorial assessment. They are not customer-review scores and they are not derived from live play.
Questions about games usually belong with the casino
We get asked whether a given site carries a particular title. We publish what we can verify, but catalogues change weekly and only the operator's lobby is authoritative. Broadly, crypto casino sites in this list split their content into:
- Slots — the bulk of most lobbies, usually from third-party studios such as Pragmatic Play and NetEnt where a site licenses them
- Table games — blackjack, roulette and baccarat in RNG form, where certification of the random number generator is the fairness question to ask
- Live dealer rooms — streamed tables, commonly supplied by providers like Evolution; heavier on bandwidth and usually excluded or reduced in bonus wagering contribution
- Crash, dice and plinko — fast, low-decision formats that dominate crypto-native sites and often run as provably fair games you can verify hash-by-hash
- Originals and in-house titles — built by the operator, frequently the ones carrying provably fair verification
If a site advertises provably fair gaming, the verification tool should be in the interface. If it advertises RNG certification instead, ask support which auditor issued it. Both are reasonable; opaque claims with neither are not.
Sportsbooks, poker and the rest of the offering
Most operators here run more than a casino. Several pair the casino with a sportsbook — Vave's package includes a free bet, which is a sportsbook instrument, not a casino one. CoinPoker's core product is poker, with the casino alongside it. Rakeback structures at Winna and Thrill borrow from poker and sportsbook economics: you're rebated on volume wagered rather than on losses.
These sit on the same wallet and usually the same account, but the terms are separate. A casino bonus rarely clears on sports bets; a free bet rarely converts at face value. If you're contacting us about a promotion, tell us which product it belongs to — it changes the answer.
Legal standing, eligibility and age
You must be at least 18 to gamble at the sites listed here, and 21 where the operator or your state sets that as the minimum. Check each site's stated minimum age before registering; we will not assist anyone below it.
There is no federal legalization of online casino gaming in the US. Regulated online casinos exist in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those operators do not run on cryptocurrency. The crypto casinos we cover are offshore, licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. For most US players this is a legal grey area, plainly stated: it is not the same as being regulated for you, and consumer protections, dispute routes and self-exclusion tools may not match what a state-licensed operator provides.
Practical consequences worth knowing before you email us about access:
- Operators self-restrict certain states, and the excluded list differs between sites and changes over time
- State laws vary, and it is on you to check the rules where you live
- Terms of service commonly prohibit VPN use and misrepresenting your location; breaching them can cost you a balance
- We will not help anyone work around geoblocks, state restrictions, KYC, anti-money-laundering or sanctions checks, and we won't answer messages asking for that
- "No KYC" means a site asks for less identity documentation upfront. It is a privacy and convenience feature. It is not a way to conceal income or avoid tax, and we won't frame it that way
- US players are generally liable for tax on gambling winnings and on crypto gains. Treat that as general information and consult a qualified tax professional about your own position
Nothing on this page is legal or financial advice. For questions about your state's law or your tax exposure, speak to a qualified professional.
If gambling has stopped being fun
Gambling costs money. Most sessions end in a loss, no strategy changes that, and crypto adds a second layer of risk because the value of your balance can move independently of how you're playing. Only stake what you can afford to lose, and never deposit to recover a previous loss.
If you or someone close to you needs help, the National Problem Gambling Helpline is available on 1-800-GAMBLER. Offshore crypto casinos may not offer the deposit limits, cool-offs or self-exclusion tools that state-regulated operators are required to provide — so where a site does offer them, use them early. Our responsible gambling resources go into more detail on the tools available and how to set limits that hold.
Media, partnership and legal notices
Press enquiries, data requests and advertising proposals go through the same contact form — mark the subject accordingly and we'll route it. Operators wishing to dispute a review are welcome to write in with documentation; we correct what we get wrong and date the change. We don't remove accurate criticism, and commission arrangements don't change that.
For formal matters, see our terms and conditions. More on who writes this site and how we assess operators is on the about page, and our criteria are summarised below.
How we assess the sites we list
No one on this team has deposited, played or withdrawn at these casinos on the site's behalf. Ratings come from documented research, not from testing. We review:
- Licensing — which offshore jurisdiction issued it, and whether the licence details are published
- Coin support — BTC, ETH, LTC, DOGE, and stablecoin options like USDT and USDC for players who want dollar-denominated balances
- Payout terms as published — stated withdrawal limits, review windows and any fees, separated from advertised "instant" claims, which are marketing until proven otherwise
- Verification policy — what triggers identity checks, and at what threshold
- Game range and fairness — provider lineup, provably fair tooling, RNG certification claims
- Bonus terms in full — wagering multiples, expiry, max bet, game contribution, not just the headline number
- Security and support — 2FA availability, support channels and stated hours
Affiliate commission plays no part in ordering. If you spot something we've got wrong, that message is the most valuable one we receive — send it.